Terms and Condition

Terms & Conditions

Please take a moment to familiarize yourself with our terms and conditions.

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Please read the following terms carefully. These rules help us maintain a safe, clean and enjoyable environment for all children and families.
  1. 1
    Children must be supervised at all times by the parent or adult accompanying them. We do not accept responsibility for child supervision whilst on the premises or using the equipment.
  2. 2
    All birthday cakes supplied by the party guest must strictly be nut free.
  3. 3
    Please NO POPPERS, CONFETTI, NOISE-MAKERS, LOUD SPEAKERS OR SCATTERS to be brought into the centre. Any decorations brought to the centre will need to be removed and/or disposed of by the customer. Fines may apply for additional cleaning.
  4. 4
    No outside food or drinks to be consumed on the premises (baby food and water bottles are permitted, as well as birthday cake for party bookings. Please advise staff of any allergies and we will endeavor to cater to these).
  5. 5
    Children must be dressed to play safely and avoid choking hazards or injury. Capes, necklaces, jewellry, watches, spectacles (unless shatterproof), rings, chains, badges, pens, pencils and any sharp objects must be removed prior to play. Loose fitting clothing or clothing with sharp or metal/glass decoration cannot be worn e.g. belts with metal studs.
  6. 6
    Bullying, unsociable or rough behaviour will not be tolerated. Anyone found to be behaving in such a manner will be required to leave the centre immediately.
  7. 7
    Any accident must be reported to a member of staff immediately.
  8. 8
    Food and drink must not be taken into the play areas at any time. This includes lollies, chewing gum and sweets, which are particularly dangerous choking hazards.
  9. 9
    Crockery and cutlery are limited to the cafe area and are not allowed in the play areas.
  10. 10
    We do not not accept responsibility or liability for loss or injury of whatever nature caused through misuse of equipment or lack of supervision by a parent or accompanying responsible adult.
  11. 11
    We do not accept responsibility for the loss or damage to any personal articles or possessions.
  12. 12
    Adults must accompany their children to the bathroom and supervise them at all times whilst in the bathroom.
  13. 13
    Children who are injured, sick or nauseous are not permitted to use the play facilities.
💜 Thank you for helping us keep Imagination Kidz safe! Your cooperation helps us provide a fun, clean and safe environment for children and families.
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